What must occur if a borrower needs to revert to hard copy after digital delivery?

When a borrower wishes to revert to hard copy documents after having received digital delivery, written approval from the borrower is required. This requirement ensures that there is a clear, documented request for the change in format. Written approval provides a record for both the borrower and the lender, which helps maintain compliance with regulations regarding document delivery and the borrower's rights. It also ensures that the lender is aware of the borrower’s preferences and can accommodate them appropriately.

The process emphasizes the importance of formal communication when it comes to changes in documentation, which can help prevent misunderstandings or disputes regarding how information is being shared. Verbal requests may lead to a lack of clarity or verification, while automatic provision of hard copies may not be in alignment with the borrower’s preferences unless explicitly requested. Additionally, the idea that it’s not allowed under any circumstances is incorrect, as borrowers do have the right to request documents in a specific format.